Privacy Policy
Monocom Markets is the tradename of Monocom Markets, Ltd. - registered offshore company No: 144571 and licensed by the Financial Services Authority (FSA) with Securities Dealer License No: SD049 - operates a branch in Japan under freedom of establishment and also serves clients in EU countries under their freedom of services
Trade Execution & Confirmation Document
Each time we purchase shares for your portfolio you will receive a confirmation of trade for signature to return to us. This will include your personal account summary, execution date, transfer agent coordinates (if applicable), stock details, price, exchange, cusip number, and commission fee (if applicable).
Equally each time we sell a position in the market you will receive a sell order confirming trade. You will similarly be required to sign and return it to us, authorising the sale.
Note: If an immediate timely execution is required (at night), you will receive sale confirmation the following day during normal office hours post trade.
Payments
In accordance with standard trading terms, we operate on a T+3 basis (this means ‘trade date’ plus three working days settlement).
Dependent on the relevant trading exchange and locality of the client, payments for shares are usually settled either directly with Monocom Markets or through the relevant secure registered Transfer Agent. Transfer Agents function as a secure currency transfer facility between client and broker. In addition to transferring funds for the purchase or sale of shares, they may also be responsible for the safe and secure issuing and redeeming of certificates.
Trade Fees
Monocom Markets charges a commission fee on each transaction, whether buying or selling shares.
Individual and Joint Account holders will be subject to the following trading fees:
- All transactions up to the maximum value of $20,000.00 will be charged a fee of $50.00 per trade;
- All transactions exceeding $20,000.00 will be charged a fee equal to 0.25% of the trade value;
- The commission fee will be included on the Trade Confirmation and it is the responsibility of the Transfer Agent, notary public or solicitor handling the trade to remit these funds to Monocom Markets if client has not settled directly with the company.
High net worth Discretionary Managed accounts are only charged 2% of profits after a sale, and never the capital initially invested.
Account Management
Your dedicated Monocom Markets’ broker or wealth manager will follow the trading prices of shares held in your portfolio and will provide timely advice on both buying and selling.
In addition we provide regular updates and news regarding any important developments in the companies whose shares you hold, or any positive/negative information that may affect share prices.
The management of your account and any subsequent research and information is provided to you at no extra cost.
Last Updated: [03/06/2024]
Welcome to Monocom Markets, Ltd. (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website www.monocomm.com (the “Service”) and all accounts, transactions, and services provided by us. By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Service.
Acceptance of Terms
By accessing and using the Service, you agree to comply with and be bound by these Terms, our Privacy Policy, and any other policies or notices posted on our website. These Terms apply to all users of the Service, including clients, visitors, and others who access or use the Service.
Services Provided
We offer various investment services, including but not limited to:
- Access to global equity markets
- Personalised investment advice and research
- Trade execution services
- Portfolio management
- Discretionary Investment Management (DIM)
- Corporate Finance Advisory
- Financial Risk Management
Account Registration
To use certain features of our Service, you may be required to register for an account. You agree to:
- Provide accurate, current, and complete information during the registration process
- Maintain and promptly update your account information
- Protect the confidentiality of your login credentials
- Notify us immediately of any unauthorised use of your account
Minors cannot use the Service, designated accounts may however be ‘held’ for minors, but they must be operated by a person over 18 years.
Broker/Client Confidentiality
To protect Broker/Client confidentiality we do not permit use of, or contact via, web based social networking or web based media chat sites, to any of its employees by their clients. These include, but not limited to; LinkedIn, Facebook, Twitter, Google+, Skype, WhatsApp, MSN, MySpace and Yahoo.
Fees and Commissions
We charge a commission fee on each transaction, whether buying or selling shares. The commission fee will be included on the Trade Confirmation.
Account holders will be subject to the following trading fees:
- All transactions up to the maximum value of $20,000.00 will be charged a fee of $50.00 per trade
- All transactions exceeding $20,000.00 will be charged a fee equal to 0.25% of the trade value
You must also ensure that cleared funds are available on or before the day they are required.
Convenience with client protection:
Dependent on the relevant trading exchange, celerity and locality of the client, payments for shares are usually settled either directly with Monocom Markets or through the relevant secure registered Transfer Agent. Transfer Agents function as a secure currency transfer facility between client and broker. In addition to transferring funds for the purchase or sale of shares, they may also be responsible for the safe and secure issuing and redeeming of certificates.
Exchange Rate
Where currency conversion is necessary to affect the purchase or sale of security, Monocom Markets will not charge for currency conversion, which will be at bank base rate on date of execution and time of issue.
Client Agreement
By opening an account or enrolling in a service, you agree to the terms outlined in the Client Agreement. This includes, but is not limited to:
- Agreeing that the terms will apply to all your accounts, transactions, and services
- Providing a specimen signature card upon opening a new account or enrolling in a service, which serves as your agreement to the terms of the new account or service
Recording
We may (but not obligated to) record communications between us and the Client. The Client consents such recordings by us may be used as evidence of the contents of the communications if pertinent in any dispute.
Arbitration
You agree to arbitrate all disputes and controversies that arise between us. This means that any disputes will be resolved through binding arbitration rather than in court.
Modifications to Terms
We reserve the right to modify or replace these Terms at our sole discretion at any time. If a revision is material, we will try to provide at least 30 days’ notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after the revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Termination
We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without prior notice or liability, for any reason, including if you breach the Terms.
Discretionary Investment Management accounts exist a minimum duration of 12 months from date of inception and cannot be terminated until 1 calendar year has elapsed. Preferred 2% commissions levied on portfolio maturity are calculated on minimum average DIM account longevity.
Limitation of Liability
To the fullest extent permitted by law, Monocom Markets shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the Service
- Any unauthorised access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from the Service
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service by any third party
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.
Contact Us
If you have any questions about these Terms, please Email Legal.
Last Updated: [03/06/2024]
At Monocom Markets, Ltd. (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services and visit our website, www.monocomm.com (the “Service”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
How We Use Your Information
We use the information we collect in the following ways:
Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with:
Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We have implemented appropriate technical and organisational measures to secure your personal data and protect it from unauthorised access, use, alteration, and disclosure. Despite these measures, please be aware that we cannot fully eliminate security risks associated with data transmission and storage.
Broker/Client confidentiality
To protect Broker/Client confidentiality we do not permit use of, or contact via, web based social networking or web based media chat sites, by any of its employees to their clients. These sites include, but not limited to; Linkedin, Facebook, Twitter, Google+, Skype, MSN, MySpace, Yahoo etc.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please Email Privacy.