Last Updated: [03/06/2024]

Welcome to Monocom Markets, Ltd. (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website www.monocomm.com (the “Service”) and all accounts, transactions, and services provided by us. By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Service.

Acceptance of Terms

By accessing and using the Service, you agree to comply with and be bound by these Terms, our Privacy Policy, and any other policies or notices posted on our website. These Terms apply to all users of the Service, including clients, visitors, and others who access or use the Service.

Services Provided

We offer various investment services, including but not limited to:

• Access to global equity markets
• Personalised investment advice and research
• Trade execution services
• Portfolio management
• Discretionary Investment Management (DIM)
• Corporate Finance Advisory
• Financial Risk Management

Account Registration

To use certain features of our Service, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during the registration process
• Maintain and promptly update your account information
• Protect the confidentiality of your login credentials
• Notify us immediately of any unauthorised use of your account

Minors cannot use the Service, designated accounts may however be ‘held’ for minors, but they must be operated by a person over 18 years.

Broker/Client Confidentiality

To protect Broker/Client confidentiality we do not permit use of, or contact via, web based social networking or web based media chat sites, to any of its employees by their clients. These include, but not limited to; LinkedIn, Facebook, Twitter, Google+, Skype, WhatsApp, MSN, MySpace and Yahoo.

Fees and Commissions

We charge a commission fee on each transaction, whether buying or selling shares. The commission fee will be included on the Trade Confirmation.

Account holders will be subject to the following trading fees:

• All transactions up to the maximum value of $20,000.00 will be charged a fee of $50.00 per trade
• All transactions exceeding $20,000.00 will be charged a fee equal to 0.25% of the trade value

You must also ensure that cleared funds are available on or before the day they are required.

Convenience with client protection:

Dependent on the relevant trading exchange, celerity and locality of the client, payments for shares are usually settled either directly with Monocom Markets or through the relevant secure registered Transfer Agent. Transfer Agents function as a secure currency transfer facility between client and broker. In addition to transferring funds for the purchase or sale of shares, they may also be responsible for the safe and secure issuing and redeeming of certificates.

Exchange Rate

Where currency conversion is necessary to affect the purchase or sale of security, Monocom Markets will not charge for currency conversion, which will be at bank base rate on date of execution and time of issue.

Client Agreement

By opening an account or enrolling in a service, you agree to the terms outlined in the Client Agreement. This includes, but is not limited to:

• Agreeing that the terms will apply to all your accounts, transactions, and services
• Providing a specimen signature card upon opening a new account or enrolling in a service, which serves as your agreement to the terms of the new account or service

Recording

We may (but not obligated to) record communications between us and the Client. The Client consents such recordings by us may be used as evidence of the contents of the communications if pertinent in any dispute.

Arbitration

You agree to arbitrate all disputes and controversies that arise between us. This means that any disputes will be resolved through binding arbitration rather than in court.

Modifications to Terms

We reserve the right to modify or replace these Terms at our sole discretion at any time. If a revision is material, we will try to provide at least 30 days’ notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after the revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without prior notice or liability, for any reason, including if you breach the Terms.

Discretionary Investment Management accounts exist a minimum duration of 12 months from date of inception and cannot be terminated until 1 calendar year has elapsed. Preferred 2% commissions levied on portfolio maturity are calculated on minimum average DIM account longevity.

Limitation of Liability

To the fullest extent permitted by law, Monocom Markets shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Service
• Any unauthorised access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the Service
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service by any third party
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms, please Email Legal.