Monocom Markets is the tradename of Monocom Markets, Ltd. - registered offshore company No: 144571 and licensed by the Financial Services Authority (FSA) with Securities Dealer License No: SD049 - operates a branch in Japan under freedom of establishment and also serves clients in EU countries under their freedom of services
Trade Execution & Confirmation Document
Each time we purchase shares for your portfolio you will receive a confirmation of trade for signature to return to us. This will include your personal account summary, execution date, transfer agent coordinates (if applicable), stock details, price, exchange, cusip number, and commission fee (if applicable).
Equally each time we sell a position in the market you will receive a sell order confirming trade. You will similarly be required to sign and return it to us, authorising the sale.
Note: If an immediate timely execution is required (at night), you will receive sale confirmation the following day during normal office hours post trade.
Payments
In accordance with standard trading terms, we operate on a T+3 basis (this means ‘trade date’ plus three working days settlement).
Dependent on the relevant trading exchange and locality of the client, payments for shares are usually settled either directly with Monocom Markets or through the relevant secure registered Transfer Agent. Transfer Agents function as a secure currency transfer facility between client and broker. In addition to transferring funds for the purchase or sale of shares, they may also be responsible for the safe and secure issuing and redeeming of certificates.
Trade Fees
Monocom Markets charges a commission fee on each transaction, whether buying or selling shares.
Individual and Joint Account holders will be subject to the following trading fees:
- All transactions up to the maximum value of $20,000.00 will be charged a fee of $50.00 per trade;
- All transactions exceeding $20,000.00 will be charged a fee equal to 0.25% of the trade value;
- The commission fee will be included on the Trade Confirmation and it is the responsibility of the Transfer Agent, notary public or solicitor handling the trade to remit these funds to Monocom Markets if client has not settled directly with the company.
High net worth Discretionary Managed accounts are only charged 2% of profits after a sale, and never the capital initially invested.
Account Management
Your dedicated Monocom Markets’ broker or wealth manager will follow the trading prices of shares held in your portfolio and will provide timely advice on both buying and selling.
In addition we provide regular updates and news regarding any important developments in the companies whose shares you hold, or any positive/negative information that may affect share prices.
The management of your account and any subsequent research and information is provided to you at no extra cost.
Last Updated: [03/06/2024]
Welcome to Monocom Markets, Ltd. (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website www.monocomm.com (the “Service”) and all accounts, transactions, and services provided by us. By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Service.
Acceptance of Terms
By accessing and using the Service, you agree to comply with and be bound by these Terms, our Privacy Policy, and any other policies or notices posted on our website. These Terms apply to all users of the Service, including clients, visitors, and others who access or use the Service.
Services Provided
We offer various investment services, including but not limited to:
- Access to global equity markets
- Personalised investment advice and research
- Trade execution services
- Portfolio management
- Discretionary Investment Management (DIM)
- Corporate Finance Advisory
- Financial Risk Management
Account Registration
To use certain features of our Service, you may be required to register for an account. You agree to:
- Provide accurate, current, and complete information during the registration process
- Maintain and promptly update your account information
- Protect the confidentiality of your login credentials
- Notify us immediately of any unauthorised use of your account
Minors cannot use the Service, designated accounts may however be ‘held’ for minors, but they must be operated by a person over 18 years.
Broker/Client Confidentiality
To protect Broker/Client confidentiality we do not permit use of, or contact via, web based social networking or web based media chat sites, to any of its employees by their clients. These include, but not limited to; LinkedIn, Facebook, Twitter, Google+, Skype, WhatsApp, MSN, MySpace and Yahoo.
Fees and Commissions
We charge a commission fee on each transaction, whether buying or selling shares. The commission fee will be included on the Trade Confirmation.
Account holders will be subject to the following trading fees:
- All transactions up to the maximum value of $20,000.00 will be charged a fee of $50.00 per trade
- All transactions exceeding $20,000.00 will be charged a fee equal to 0.25% of the trade value
You must also ensure that cleared funds are available on or before the day they are required.
Convenience with client protection:
Dependent on the relevant trading exchange, celerity and locality of the client, payments for shares are usually settled either directly with Monocom Markets or through the relevant secure registered Transfer Agent. Transfer Agents function as a secure currency transfer facility between client and broker. In addition to transferring funds for the purchase or sale of shares, they may also be responsible for the safe and secure issuing and redeeming of certificates.
Exchange Rate
Where currency conversion is necessary to affect the purchase or sale of security, Monocom Markets will not charge for currency conversion, which will be at bank base rate on date of execution and time of issue.
Client Agreement
By opening an account or enrolling in a service, you agree to the terms outlined in the Client Agreement. This includes, but is not limited to:
- Agreeing that the terms will apply to all your accounts, transactions, and services
- Providing a specimen signature card upon opening a new account or enrolling in a service, which serves as your agreement to the terms of the new account or service
Recording
We may (but not obligated to) record communications between us and the Client. The Client consents such recordings by us may be used as evidence of the contents of the communications if pertinent in any dispute.
Arbitration
You agree to arbitrate all disputes and controversies that arise between us. This means that any disputes will be resolved through binding arbitration rather than in court.
Modifications to Terms
We reserve the right to modify or replace these Terms at our sole discretion at any time. If a revision is material, we will try to provide at least 30 days’ notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after the revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Termination
We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without prior notice or liability, for any reason, including if you breach the Terms.
Discretionary Investment Management accounts exist a minimum duration of 12 months from date of inception and cannot be terminated until 1 calendar year has elapsed. Preferred 2% commissions levied on portfolio maturity are calculated on minimum average DIM account longevity.
Limitation of Liability
To the fullest extent permitted by law, Monocom Markets shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the Service
- Any unauthorised access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from the Service
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service by any third party
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.
Contact Us
If you have any questions about these Terms, please Email Legal.
About Us
Get To Know Us
Who are Monocom Markets?
Monocom Markets is a licensed and registered offshore investment management company offering financial services to clients globally. Specialising in portfolio management, asset protection and corporate finance advice. Serving Europe, United States, Australia and Asia Pacific.
We focus to provide ‘outstanding, first class service’, to help our clients make smarter more profitable returns. Our knowledgeable team of Brokers and Investment Managers guarantee continuity of service wherever you are in the world.
Monocom Markets, Ltd was formed and incorporated in Seychelles in 2008, where the head operational office was situated for 6 years. For the last 10 years the Company is headquartered and operating from its branch office in Japan. We also have representation in Geneva, continuing with our global expansion mission.
Prior to setting up Monocom Markets, Mark Norwell, the founder and the Company’s CEO, spent fourteen years as a manager at Managed Wealth Fund in Kingdom of Bahrain. While at this position, Mr Norwell designed and managed a multi-million dinar portfolio of alternative investments.
The company is organised into several key departments: sales, trading, portfolio management, corporate, administration, and research. Furthermore, our institutional sales division works in close partnership with financial underwriting firms.
Throughout our 16-year history, we have steadily grown and adapted. By making substantial investments in cutting-edge technology, advanced systems, and, most importantly, our talented workforce, we have remained competitive and enhanced our service offerings to clients.
In 2020, we undertook significant upgrades to our domain and corporate website, bolstering security and modernising the platform to provide clients with better access and greater peace of mind.
Looking to the future, we are committed to continual growth and improvement. Our vision includes expanding and fine-tuning our operations to deliver an even more outstanding and personalised client experience, all while staying true to our core values.
Our services are built on a foundation of strict ethical standards, a robust privacy policy, and a strong commitment to securing customer information, ensuring these principles are upheld for all our valued clients.
Working for you in every respect to attain the maximum returns
16
Years Track Record
32%
Clients in EU
68%
Client Referrals
417k
DARTs
First Class Service
Why trust our expertise?
We are internationally authorised and regulated. We have over 1,500 satisfied clients, in more than 50 different countries. On behalf of our Clients we have in excess of $500m of investments under advice and administration.
The service we offer is independent and we are dedicated to you and your needs.
Experienced Staff
Your Monocom Investment Expert
When you become our client, you will be assigned a qualified, experienced and dedicated broker or wealth manager to be your personal, central point of contact and support.
Our expertise, combined with our Financial Research, Compliance and Administrative divisions, ensures that your unique financial position will be fully understood and comprehensively managed by your dedicated investment expert.
Experienced Staff
Your Monocom Investment Expert
When you become our client, you will be assigned a qualified, experienced and dedicated broker or wealth manager to be your personal, central point of contact and support.
Our expertise, combined with our Financial Research, Compliance and Administrative divisions, ensures that your unique financial position will be fully understood and comprehensively managed by your dedicated investment expert.
The Service you will recommend to friend
At Monocom Markets you are our valued top priority client, because our reputation is built on your financial success. We are focusing on keeping our clients happy and satisfied with excellent service. Happy clients helps to build credibility and bring in more business – research shows that 77% of customers are likely to recommend a company to a friend if they have a positive experience.
Stan Lee Cameron
Private Client
Friendly and prompt service. Monocom Markets and in particular Christian are a very professional service. The communication has been constant from the start. Highly recommended!
Financial advice you can trust
For clients in the EU, Monocom Markets Limited is an IBC registered under the laws and regulations of Seychelles (company No: 144571) and is licensed by the Financial Services Authority (FSA) of Seychelles with a Securities Dealer License No: SD049, operates a branch in Japan under freedom of establishment and also advises clients in other EU countries under our freedom of services. Our goal is to provide clients with a prompt service.
Company
Legal
Resource